Do these traits
describe you?
- You commit to give
110% to everything you do
- Integrity, Honesty,
Reliability, Accountability, Flexibility, Excellence,
Professionalism
- Inspired to provide
service that exceeds the expectations of customers
- Receive satisfaction
from being part of a cohesive team
- Enjoy and care about
people of diverse, cultures, backgrounds, and social agendas
If so, read on...
The Plex,, the premier
athletic complex in the Northeast Indian, is now hiring
part-time Guest Services Team Members. Shifts would
typically consist of a combination of the following hours:
Monday through Friday 3pm – 12am, Saturday & Sunday 7am
– 11pm. To qualify for a position you must be able to commit
to a minimum of 20 hours availability per week.
Responsibilities
include:
-
Greeting
guests (either in person or over the phone) and answering
any questions they may have; which may include enquiries
addressing field availability, tournaments, programs,
classes, camps and other events The Plex may host from time
to time
-
Cash
handling with relation to field rentals, membership sales,
camp, class & league registrations
-
Assist
in the resolution of field utilization issues including
conflicts and unauthorized use as they transpire
-
Concessions,
Bar and Shop operations
-
Enforcement
of the Athletic Complex rules and regulations to ensure
the safety, security and enjoyment of all guests
-
Actively
promote and sell Plex programs
-
Pride and
ownership of the facility to ensure we continue to be truly
“World Class”
-
Effectively
demonstrating and communicating our Mission Statement
and Guiding Principles to all visitors
-
Resolve
any and all customer issues that do not require the
attention of Senior Management
-
Support
the Senior Management Team from time to time with assistance
on special projects
Required
Skills and Experience:
-
Minimum
2 years of front line customer service and or Management
skills.
-
Ability
to work with guests of all age ranges and ethnicities
-
Able to
answer questions and retain information in a fast paced
environment
-
Great
team player who is committed to working with their fellow
employees to make The Plex the premier athletic complex in
the United States
-
listening
skills and communication
-
Basic
computer skills (MS office and online asp software)
-
Ability
to focus and get the job done despite distraction or adverse
circumstance
-
Spanish
language skills a plus
Pay rate is $8.50/hr -$10.00 with
future potential for an increase based on performance.
Applicants must be 18 years of age or older, have a valid
drivers license, be legally permitted to work in the United
States and provide documents substantiating this status. All
employees are required to undergo both a Indiana State and
United States Federal criminal background check prior to
commencing work.
If you would like to be a
part of the Plex Sports team and feel that you have the
exceptional qualities we are looking for, please forward your
resume to Nick Potter.
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