Arena Manager – Guest Services Team Member

The Arena Manager position is a full-time or part-time entry level to mid-career position and is available immediately. Shifts typically consist of a combination of the following hours:

• Monday – Friday:  4pm – 12am
• Saturday:  7am – 12am
• Sunday: 7am – 12am

Responsibilities:

• Greet guests (in person or over the phone)
• Answer questions pertaining to field availability, tournaments, programs, classes, camps and other events
• Handle cash for field rentals, membership sales, camps, classes and league registrations
• Assist with field utilization (conflicts, unauthorized use)
• Work concessions, the bar or the Summit City Soccer Shop
• Promote and sell programs
• Resolve customer issues (those that do not require the attention of Senior Management)
• Support Senior Management from time to time on special projects
• Manage others effectively
• Effectively demonstrate and communicate The Plex’s Mission Statement and Guiding Principles to all visitors

Required Skills:

• Able to work with guests of all ages, ethnicities and genders
• Able to work in a fast-paced environment
• Be a team player
• Possess excellent communication skills
• Possess basic computer skills (MS office) and learn new software programs quickly
• Able to focus despite distraction or adverse circumstances
• Spanish language skills a plus but not required

Please send a resume and cover letter detailing why you think you’d be the right fit for this position to tprez@plexsports.com.